Charlie’s Befriending and Domiciliary Care Services Ltd is a new company that we have created to provide care and support to vulnerable and elderly people within the Suffolk region. For now, we are based in the town of Mildenhall and surrounding areas. This allows us to create a strong foundation of trust and communication between staff and clients before looking into expanding areas. Charlie’s focus is on customer feedback and ensuring that we not only do our jobs but doing them to the best of our abilities and make a difference to those who need us. To do that, we believe everyone should feel comfortable within the company to be able to share their ideas or complaints. Without the advice and criticism of the people running or using our services daily, we would be unable to evolve or support people as much as we aim to.
Occasionally, Charlie likes to volunteer to help with some jobs and enjoys meeting all the clients (especially the cute fluffy ones)
She has an active role within the company and enjoys spending time with all customers and even coming up with new ideas for us to try.
She enjoys meeting new clients or spending time with regulars and is happy to share her story with anyone who would like to learn abo
Mark and Chantel lending a helping hand with a large cleaning project!
Mark is the owner of M&C Window Cleans and occasionally volunteers his time to help with any big projects. His company is partnered with us to bring our customers more services than your average cleaners can.
Chantel is an amazing part of our cleaning crew. She typically works within the Brandon area, however, for this project we
The more, the merrier!
These three are Boris, Elsie and Betty (from left to right) and they are our regulars.
They enjoy pulling our staff around for their walks and, as you could see from the first image, they especially enjoy slobbering on charlie!
We are happy to walk dogs together or individually, depending on their temperament and the owners preference. All of which can be discussed during a me
Charlie’s is not your average care company, we aim to connect staff and clients as equals, no matter what job title. We implement the belief system that everyone can learn from each other and, therefore, help each other grow and evolve. We encourage different beliefs and celebrate them in whichever way we can, whilst making sure all staff are educated on their importance and meaning to the people who believe in them. Equality and diversity are something that we know should be respected and everyone should be educated on, to create a secure and welcoming environment for anyone who may request our services.
We are open to care and support anyone, no matter the age or needs of the individual as we know everyone deserves the right to live and be independent in the choices that shape their lives. We understand that choice is essential to everyone, no matter their age or the responsibilities that they have and a choice as simple as what to wear for the day can make a dramatic difference to an individuals’ mental health. It is imperative that the right to consultation, advocacy and choice are all respected, allowing individuals to share their thoughts and feelings, whether that feedback is positive or not, to shape the care we provide and the life they live. We can only improve once we know where we are going wrong.
Charlie’s Befriending and Domiciliary Services Ltd is a new company, however, that does not mean inexperienced. Owned and managed by Jacqueline Webb, we have over thirty years' experience working for different organisations within the health care industry. Jacqueline (Jackie) started the company recently in the name of her daughter, Charlie, due to the struggles she has overcome during her life with the assistance of her family and friends care and support around her. Charlie’s story has been shared since 2007 and she is the reason behind the company.
Copyright © 2024 charliesltd.com - All Rights Reserved.
Powered by GoDaddy
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.